Refund policy

We want you to be completely satisfied with your purchase. If you don't love it, give it back!

NATIONAL

We accept returns on all our clothing items up to 30 days after receipt of your order . Garments must be returned unworn, with all original tags attached and in their original packaging.

We offer free returns in Peninsula and Balearic Islands.

We do not accept returns of any type of accessories, only clothing items.

START THE RETURN

Making a return is very simple, enter the following link and follow the instructions:

https://fullmoonyogastore.shipping-portal.com/rp/

  1. Enter your order number and zip code to start the return process.
  2. Select the items you want to return and find your free return point.
  3. Print the return label and stick it on the package wrapper, visibly.
  4. Once we receive your return, it will be processed within 1 to 14 business days. Shipping costs for the original order are non-refundable.

If you have any questions, contact us at fullmoonyogastore@gmail.com

INTERNATIONAL

We accept returns on all our clothing items up to 30 days after receipt of your order . Garments must be returned unworn, with all original tags attached and in their original packaging.

The cost of shipping back to our offices will be borne by the customer.

We do not accept returns of any type of accessories, only clothing items.

In order to return your international order (also from the Canary Islands and Ceuta and Melilla) you must send to the following address: < / p>

Angel Altisent Nieto

C / Cardenal Cisneros, 17. 2-2.

Sant Cugat del Vallès. 08197.

Barcelona. Spain.

* Fullmoon Yoga is not responsible for lost returns. We recommend a shipping method with a proof of delivery or tracking number.

CHANGES

All orders in Peninsula and Balearic Islands include a free first change. If you want to change an item, we recommend that you send us an email to fullmoonyogastore@gmail.com indicating in the subject "Change" and your order number and we will manage it immediately. span >

DAMAGED ORDERS

We carefully check each of our garments before being sent, but if we have missed any detail and you have received a garment with a defect, please contact us at fullmoonyogastore@gmail.com . span >

We will collect your order at no cost to send you another or we will refund you.

GIFTS

If you used a gift card and would like to purchase a gift card Return the item for a refund, it will be refunded to the same gift card and your balance will update automatically.